This Privacy Policy explains how Premium Khata ("we", "us", "our") collects, uses, and protects your information when you use our website (premiumkhata.com) and application (app.html). By using Premium Khata, you agree to the practices described in this policy.
- Account information: Email address, shop name, owner name, and phone number when you sign up.
- Business data: Products, prices, stock levels, sales records, customer names and phone numbers, and udhaar (credit) balances that you enter into the app.
- Payment information: When upgrading to a paid plan, you may upload a payment confirmation screenshot to us. We do not process payments through the app. All subscription payments are arranged outside the Google Play Store. We do not provide banking, lending, money transfer, or digital wallet services, and we do not store any financial account details.
Information collected automatically:
- Device and browser information: Browser type, device type, and operating system for compatibility and security purposes.
- Usage data: Pages visited within the app and features used, to improve the product.
- Local storage: We store session data locally on your device to enable offline functionality.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve Premium Khata
- Enable you to track sales, products, customers, and udhaar
- Enable paid subscription upgrades that are arranged outside the app
- Send OTP verification codes during signup
- Respond to your support requests
- Detect and prevent fraud or unauthorized access
3. Data Storage and Security
Your data is stored securely on Firebase (Google Cloud Platform), which uses industry-standard encryption and security practices. Firebase Authentication is used for secure login, and Firestore is used for data storage.
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your shop's data is isolated from other shops. Only you and any staff members you authorize can access your shop's data.
4. Data Sharing
We do not sell, rent, or trade your personal information or business data to third parties.
We share data only with:
- Firebase (Google): For authentication and data storage
- EmailJS: For sending OTP verification emails
- Cloudinary: For image uploads to the blog (admin only)
- AI service providers: When you use the AI Assistant, your shop summary data (sales totals, product names, customer count) is sent to generate responses. No customer phone numbers or full sales records are shared.
- No payment processors or financial institutions: We do not share your data with any bank, payment processor, or financial institution. Premium Khata does not process payments and does not act as a financial services provider.
5. Data Retention
Premium Khata applies different data retention policies depending on your subscription tier. By using the service, you acknowledge and accept these retention practices.
Free Tier
- Sales history: Retained on a rolling 30-day basis. Entries older than 30 days are automatically and permanently deleted when you next open the application.
- Products, Customers, Staff: Data beyond free-tier limits is preserved but becomes read-only. It is not deleted.
Paid Tier
- Sales history: Preserved in full for the duration of your subscription.
- Products, Customers, Staff: Unlimited — no locks, no restrictions.
After Subscription Ends
Data deletion notice
When a paid subscription ends, all sales history recorded during that subscription enters a 30-day grace period. At the end of the grace period, this data is permanently deleted from our systems.
- Grace period: 30 days from the subscription expiry date.
- What is deleted: All sales transactions recorded during the subscription period.
- What is preserved: Products, customers, and staff records. These become read-only and can be unlocked by resubscribing.
- Notification: The application displays a clear countdown and exact deletion date so you can export your records or renew in time.
Locked Items
Products, customers, and staff beyond free-tier limits become read-only after a subscription ends. This data is preserved but cannot be edited, billed, or used until you resubscribe. You may delete locked items at any time to reduce counts.
Data Deletion is Permanent
Once sales history is deleted under this policy, it cannot be recovered. We strongly recommend exporting your data via CSV before your retention window ends if you wish to keep records for accounting, tax, or legal purposes.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request deletion of your account and data
- Export your data (via CSV export features in the app)
- Withdraw consent for data processing
To exercise these rights, contact us at support@premiumkhata.com or WhatsApp 0325-6644446.
7. Children's Privacy
Premium Khata is designed for business use by adults. We do not knowingly collect personal information from children under 13. If we become aware of such data, we will delete it promptly.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Continued use of Premium Khata after changes constitutes acceptance.
9. Contact Us
If you have questions about this Privacy Policy, contact us:
- Email: support@premiumkhata.com
- WhatsApp: 0325-6644446
- Website: premiumkhata.com